CCWomen
Women's History Month Headlines In Customer Contact News This Week | Week of 3/04/2024
March 04 by Wandy Felicita OrtizCCWomen celebrates women in business, women in CX share their experiences, and allies gain insight on how to support their teammates.
It’s All ‘Patagucci’: Patagonia's CX Operations Manager Shares How The Brand Became Celebrated For Its Customer Service
September 21 by Wandy Felicita OrtizOver recent years the Patagonia brand has earned the pop cultural coin of “Patagucci." The brand's CX operations manager shares why.
It's Pride Month. Here's How to Show Your Support Beyond a Rainbow Logo.
June 13 by Grace GilbertPride is more than a celebration. Here are 5 simple ways to show up for LGBTQ+ employees.
#21 HOW TO BE A WOMAN IN TECH with Kathryn Murphy
June 09 by Grace GilbertWomen in tech are changing the game. Kathryn Murphy, SVP of Product and Design at Twilio, is here to tell us all about it.
4 Ways Women Can Benefit from Playing Golf
June 05 by Sandy KoGolf is not just a sport - it is a place of business where women can build a strong network.
Celebrating an Inclusive Father’s Day
June 02 by Sandy KoEmbrace a more inclusive and diverse understanding of fatherhood this Father’s Day.
The CCWomen Newsletter: May 2023
May 31 by Taylor SalmonsRead the CCWomen May 2023 Newsletter to find our featured content of the month and discover ways to get involved in the CCWomen community!
What I've Learned From My Mental Health Journey
May 30 by Sandy KoIn honor of Mental Health Awareness Month, I want to talk about my own mental health journey. I’ve always been a type A, high-strung, extrovert. Therefore, you might never guess that I have seasonal d...
How to Build a Strong Voice as a Woman in Customer Contact Leadership
May 25 by Sandy KoHow Mastercard’s VP of CX & Engagement Moves in Confidence Through Risk-Taking
#20 HOW TO NETWORK THE RIGHT WAY with DEAI Expert Christina Giordano
May 25 by Grace GilbertAre you a door opener or a gatekeeper? Listen as DEAI expert Christina Giordano shares strategies for building your network and creating opportunities.
How to Build a Strong Network: 5 Simple Steps
May 24 by Taylor SalmonsBuilding a strong network is essential for career growth and success. This is one of the reasons that Founder, Sandy Ko created CCWomen and established a series of CCWomen Summit events.
How to Measure Your Work-Life Balance
May 19 by Taylor SalmonsOver 60% of employees in the U.S. are unsatisfied with their work-life balance. Does this sound like you? Use this exercise to help allocate your time between work and life.